Frequently Asked Questions (FAQ)
1. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across Saudi Arabia. You can pay in cash when your order is delivered.
2. How long does delivery take?
Delivery usually takes 2 to 4 business days, depending on your city and location within Saudi Arabia.
3. Do you deliver all over Saudi Arabia?
Yes, we deliver to all major cities and most regions across Saudi Arabia.
4. How can I place an order?
Simply select your product, click Order Now, fill in your delivery details, and choose Cash on Delivery at checkout.
5. Will someone contact me after I place an order?
Yes. Our team may contact you via WhatsApp or phone call to confirm your order before shipping.
6. What if I entered the wrong address or phone number?
Please contact us as soon as possible via WhatsApp so we can correct your details before shipping.
7. Can I return or exchange a product?
Yes. If there is any issue with your order, you can request a return or exchange according to our return policy.
8. Are there any hidden charges?
No. There are no hidden charges. The price shown on the product page is the final amount (including COD if applicable).
9. How can I contact customer support?
You can contact us anytime via WhatsApp or through our Contact Us page. Our support team is happy to assist you.
10. Is my personal information safe?
Yes. We respect your privacy and ensure that your personal information is kept secure and confidential.